Frequently Asked Questions
Q: Is Copper in the water safe for me?
A: Absolutely. We run our pools ¼ of the safe drinking water levels according to the EPA. In fact, if you drank 2 gallons of pool water you would reach the amount of copper found in a multiple-vitamin.
Q: Will the metal stain my pool?
A: The copper will only stain your pool if you use chlorine along with the system. Previous technologies did not have our electronic oxidation. When you have copper or silver in a pool with chlorine it will stain green or black. Our system is 100% chlorine-free. Chlorine stains and bleaches pools, and damages pool equipment. Ecosmarte actually prolongs the life of your equipment. We can probably help you with any mineral or chemical spots you already have.
Q: How does the ECOsmarte® Pool System work?
A: Simple. Everytime your pump runs, the ECOsmarte® oxygen electrodes deliver a non-chemical shock to your water when the water passes through your pressure line. Once per week you adjust your pH and take a copper test. You will switch the button on your Electronic Control Unit and ionize for 2-10 hours depending on your pool size and bather load. This will put copper in your pool which is a great algaecide and deadly to viruses.
Q: Is the system easy to install and operate?
A: Yes. Installation of the Standard and Turbo models can easily be completed in 30 minutes. Operation of the system requires weekly testing of the pH and copper in the pool water and simply flipping a switch, much like a light switch on and off a couple of times.
Q: Which system is the best and easiest?
A: Our automated system with Co2 automatically controls the pH and is programmable to run on certain days and times for both oxidize and ionize. Perfect for vacation homes, program once and your done.
Q: Do you mean that I will never use chemicals again?
A: Only for pH adjustment(w/out automated system). We need to neutralize pH to maximize the kill rate of our oxygen and copper. The ECOSmarte system works best with a pH of approximately 6.8, which is slightly below neutral. If it becomes necessary to increase the pH of the water, we recommend the use of baking soda. If it becomes necessary to lower the pH of the water we recommend the used of muratic acid which can be purchased from any discount building supply store. If you mismanage your pH or copper level and get an algae bloom we might suggest using a quart of non-metal algaecide or a few pounds of non-chlorine shock (potassium monopersulfate), but the pool requires no regular chemicals for sanitation.
Q: How much savings will there be?
A: If you currently use any chemicals for sanitizing, algae control or clarifying your water, you will no longer need them. If you are currently running your pump more than 10-12 hours per day, you will save electricity. If you currently need to backwash more frequently than twice a month, you will likely save water. The actual savings amount will very depending on the size of the pool, the type of sanitztion currently being used, the length of the season and other factors too numerous to list here.
While the system will easily pay for itself in a few years, money is only one of the reasons a pool or spa owner should buy an ECOSmarte system. The health and safety issues are equally if not more important than the economics of owning the system.
Q: What references do you have?
A: Plenty. Simply click on testimonials and you will see a sampling of the comments we have received from hundreds of satisfied customers. Actually, our 60-day money back guarantee actually lets you to be your own personal reference !
Q: My pool man says this will not work. What should I do?
A: Would you ask him which pool he knows of where the ECOsmarte® System did not work? All of our equipment comes with a 60-day money-back guarantee. We would be interested in the name of the unsatisfied customer. We get very few returns and provide technical support for all of our customers through our toll-free support line: 1-800-ION-SWIM.
